Copywriting Services Terms & Conditions
1. Acceptance of Terms
By accepting a quotation, making payment, or instructing Polkadot Digital to commence copywriting services, the client agrees to the following Copywriting Services Terms & Conditions.
2. Scope of Services
Copywriting services may include:
- website copy;
- blog articles;
- SEO copywriting;
- advertising copy;
- product descriptions;
- email copy;
- social media captions;
- landing pages;
- brochures;
- campaign messaging;
- scripts;
- brand messaging.
Specific deliverables and revisions will be outlined within the approved quotation or proposal.
3. Client Responsibilities
The client agrees to provide:
- accurate business information;
- product/service details;
- required source material;
- approvals and feedback timeously.
The client remains solely responsible for:
- factual accuracy;
- legal compliance;
- product claims;
- pricing;
- medical claims;
- financial claims;
- compliance with advertising regulations.
Polkadot Digital shall not be held liable for inaccuracies or legal issues arising from information supplied by the client.
4. Creative & Subjective Nature of Copywriting
Copywriting is subjective and may involve creative interpretation based on:
- brand tone;
- audience research;
- marketing strategy;
- supplied brief.
While Polkadot Digital will make reasonable efforts to align with the client’s preferences and objectives, we do not guarantee that all copy will align with subjective personal preferences.
Reasonable revisions are included where outlined in the quotation.
Additional revision rounds or substantial direction changes may incur additional fees.
5. Approvals & Final Responsibility
The client remains responsible for reviewing and approving all copy before publication or distribution.
Approval by email, WhatsApp, written confirmation, or publication constitutes acceptance of the final copy.
Polkadot Digital shall not be liable for:
- approved errors;
- omitted information;
- publishing mistakes;
- compliance issues after approval.
6. SEO & Performance Disclaimer
Where SEO copywriting services are provided, Polkadot Digital follows general SEO best practices.
However, we do not guarantee:
- search rankings;
- Google indexing;
- website traffic;
- leads;
- sales;
- conversions;
- specific keyword performance.
Search engine performance depends on numerous external factors outside of our control.
7. AI-Assisted Content
Polkadot Digital may utilise AI-assisted tools, research tools, and editing technologies as part of the content creation process.
All content is reviewed and refined before delivery; however, the client remains responsible for reviewing and approving all final content before use.
8. Copyright & Intellectual Property
Upon full payment, the client receives rights to use the final approved copy for its intended business use.
Polkadot Digital retains the right to:
- portfolio usage;
- anonymised examples;
- internal methodologies;
- writing processes;
- strategy frameworks.
The client may not resell, redistribute, or claim authorship of draft concepts or unpaid work.
9. Plagiarism & Content Similarity
Polkadot Digital strives to create original content; however:
- certain topics may naturally contain similar industry terminology;
- SEO content may reference common industry phrases;
- AI and search engines may generate overlapping phrasing across the internet.
Polkadot Digital does not guarantee that content will be completely unique from all existing online material.
The client is responsible for performing any additional plagiarism or legal reviews required for their industry.
10. Limitation of Liability
To the maximum extent permitted by law, Polkadot Digital shall not be liable for:
- indirect losses;
- reputational damage;
- lost profits;
- compliance issues;
- publishing errors;
- advertising claim disputes;
- business interruption;
- reduced performance.
The client agrees that Polkadot Digital’s total liability relating to copywriting services shall not exceed the total fees paid for the specific project.
11. Changes to Terms
Polkadot Digital reserves the right to amend or update these Copywriting Services Terms & Conditions at any time.
The latest published version on the Polkadot Digital website shall apply.
12. Acceptance
By accepting a quotation, making payment, or proceeding with copywriting services, the client confirms that they have read, understood, and agreed to these Copywriting Services Terms & Conditions.